Terms of Service
Introduction
Welcome to Afford Clean Service. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
Services
Afford Clean Service provides commercial cleaning services tailored to meet your business needs. Our services include, but are not limited to, office cleaning, standard cleaning, deep cleaning, move-in/move-out cleaning, customised cleaning, and commercial cleaning.
Booking and Payment
1. Booking:
To schedule our services, you can contact us via our website, email, or phone. All bookings are subject to availability.
2. Payment:
Payment for services is due upon receipt of the invoice unless otherwise agreed. We accept various forms of payment, including credit cards and bank transfers.
3. Late Payments:
Late payments may incur additional charges. Failure to pay for services rendered may result in suspension or termination of services.
Cancellations and Rescheduling
1. Cancellations:
If you need to cancel a scheduled service, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may incur a cancellation fee.
2. Rescheduling:
You can reschedule services by contacting us. We will do our best to accommodate your preferred new time.
Service Quality and Satisfaction
1. Quality Assurance:
We strive to provide high-quality cleaning services. If you are not satisfied with the service provided, please contact us within 24 hours, and we will address your concerns.
2. Satisfaction Guarantee:
Our satisfaction guarantee ensures that we will re-clean any areas you are not happy with at no additional cost, provided you notify us within 24 hours of the service.
Use of Website
1. Content:
All content on our website, including text, images, and logos, is the property of Afford Clean Service and is protected by copyright laws. You may not use, reproduce, or distribute any content without our written permission.
2. User Conduct:
You agree to use our website for lawful purposes only. You must not engage in any activity that could harm our website or interfere with other users’ access to our services.
Limitation of Liability
1. Service Limitations:
While we strive to deliver the best service, Afford Clean Service is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
2. Third-Party Services:
We may use third-party service providers to assist in our operations. We are not responsible for the actions or omissions of these third parties.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Changes to Terms
Afford Clean Service reserves the right to update or modify these Terms at any time. We will notify you of any changes by posting them on our website. Your continued use of our services after any changes signifies your acceptance of the updated Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: admin@affordcleanservices.co.uk
Effective Date: 2024.
Thank you for choosing Afford Clean Service. We look forward to serving you.